FAQs—Click the Links Below to Get Answers to Frequently Asked Questions
If you can’t find the answers you need below, contact us directly using the above info.
How can I track my package shipment after purchase?
What are your regular business hours?
How do I get on the Community/Discussion Board site?
How do I access the Resources Page/ obtain the bonus material?
What all comes in the course?
Can I contact the author/instructor?
What are the normal shipping charges to Canada?
What are the shipping charges for non-Canada international orders?
Do you ship to Military APO/FPO addresses or P.O. Boxes?
What is your guarantee and return policy?
If I'm unsatisfied, how do I return a product?
How long does it usually take to get completely through the Drums course?
How does your payment plan work?
Do I have permission to copy the course DVDs?
What is the best age to start this course?
If I ever need it, how can I get replacement discs or books?
If I have trouble playing the discs on my PC, what do I do?
Ordering from outside the US? Visit our international orders page for more information.